Thanks for your order!
Text us at (815) 459-9117 when you arrive at one of the parking spots at our location 6500 NW HWY, Crystal Lake, IL 60014.
If you placed your order here in one of our spots (and put your spot number in the order form), sit back and relax! You are good to go. We will get your order out to you ASAP.
What to do when you arrive?
When you arrive, pull into a parking spot and text the Name on the Order and Spot Number. Once we receive your text, a timer automatically starts and we can tell (to the second) how long you have been waiting. We start making your order as soon as we get your text so you get your order as fresh as possible (not frozen or melted).
What is happening behind the scenes?
- As soon as you place your order online or by phone, it automatically prints inside.
- Our staff reviews your order, highlights any customizations, notes any last minute changes, and prioritizes your order based on pickup time.
- When you get here (and text us your Spot # and name), we find your order and start making it as quickly as we can.
- Orders placed in parking spots are sent to the line to be made asap.
- We work as a team to complete your order.
- Our Expeditors review orders for accuracy and quality before handing it off to our carhops.
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Feeling anxious?
Don’t. Simply text us “When do you think my order will be ready? My spot number is…” Keep in mind that peak times are pretty crazy around here and we will start your order when either; you place your order in a parking spot or you text us when you get here.
Please, double check your order for accuracy!
Although we strive for perfection, we are very human and process hundreds of orders every night. If we screwed up anything (like wrong topping, not enough topping, forgot pint, did not smile enough…) no worries, shoot us a text at (815) 459-9117 and tell us what we forgot and we will run it out to you. If you don’t realize our mistake until you get home, we are sorry, shoot us an email at hello@julieanns.com and let us make it right.
Our staff are young people. Sometimes we forget to say “thanks” for your order. It’s not like we don’t appreciate it… Thank you so much. Your orders and tips help put these kiddos through college, into their first car, and unto a life full of opportunity. Enjoy your stay!
We are a family owned and operated frozen custard shop serving the McHenry County area. We are dedicated to providing fresh and locally produced flavors, sundaes, shakes, affogatos, and concretes.
LOCATION
FALL & WINTER HOURS
We are located at 6500 NW HWY, in Crystal Lake, IL. We are located next to the IHOP, across the street from Walgreens and CVS in the Plaza.
Monday: 12:00 PM to 9:00 PM
Tuesday: 12:00 PM to 9:00 PM
Wednesday: 12:00 PM to 9:00 PM
Thursday: 12:00 PM to 9:00 PM
Friday: 12:00 PM to 10:00 PM
Saturday: 12:00 PM to 10:00 PM
Sunday: 12:00 PM to 9:00 PM