Order From Your Parking Spot
If you are ordering ahead of time and NOT in a parking spot, click here.
If you are in a parking spot, tap your spot # below to place your order. We prepare orders when you place them to ensure the freshest product possible. Since you are ordering from one of our 32 parking spots, your order is released onto our order screens right away.
You are ordering from a parking spot
You may see other orders being completed first, but we often prepare multiple orders at the same time rather than one order ahead of another.
FAQ's
Hello, anyone there? I've been sitting here too long.
Hello, anyone there? I've been sitting here too long.
If you have placed your order from home and pulled into a spot without texting us, then we do not know you are here. Please text us at (815) 459-9117 with your spot number immediately.
If you placed your order at a spot, then it is in cue on the order screen. Feel free to call or text if you are nervous.
Why don't you make my order ahead of time?
Why don't you make my order ahead of time?
We make orders when you arrive to ensure everything is as fresh as possible. Our frozen custard, bars, and treats are temperature sensitive, and preparing them too early can affect texture, quality, and presentation.
By releasing orders into the queue when you check in, we can:
- Serve your order at peak freshness
- Avoid melting or refreezing
- Make sure toppings, dips, and finishes are just right
All orders are prepared first come, first served once you arrive and check in or order from a curbside spot. This helps us deliver the best possible experience every time.
I want to order ahead, I am not at Julie Ann's in a parking spot.
I want to order ahead, I am not at Julie Ann's in a parking spot.
If you are at home or ordering ahead, place your order here and text us your spot number at (815) 459-9117 when you arrive. We will start making it once you get here so it is as fresh as possible. If you do not text, we will not know you are here. We make orders first come, first served.
Why does it look like other orders are being made before mine?
Why does it look like other orders are being made before mine?
We prepare all orders first come, first served to ensure freshness. Your order is released into our queue when you check in from one of our 32 parking spots or when you text us your spot number after arriving.
Because some guests may have checked in earlier, it may appear that other orders are being completed first, even if you arrived around the same time.
When does my order actually go into the queue?
When does my order actually go into the queue?
Your order enters the queue only after you check in.
- If you are parked in one of our curbside spots, selecting your spot releases your order immediately.
- If you ordered from home, your order will be released once you text your name and parking spot number to (815) 459-9117.
This helps us prepare your order fresh and at the right time.
How can I make curbside pickup faster?
How can I make curbside pickup faster?
The easiest way is to order online ahead of time and check in as soon as you arrive.
Texting us your parking spot right away releases your order into the queue so we can get started.
